Luxury concierge service

A concierge who handles it, in one line.

Albert Club is a private members club for people who like to travel, and its concierge is the reason most members join. A table tonight, a car at six, a house in August: you write it in the app, and a concierge who can actually do it answers.

How it works

Three steps, and only the first is yours.

  1. 01

    Write it the way you would say it

    One line in the app: what, where, when. No form, no menu of options.

  2. 02

    The right concierge answers

    Your request goes to Albert Connect, the network of concierges and professionals behind the club, and the one who can actually do it takes it.

  3. 03

    You agree, it is handled

    They talk to you in the app, confirm the details and the price before anything is booked, and follow it through.

What it handles

From a table to a house for the summer.

Restaurants and tables

The table tonight at the place everyone talks about, or the quiet one nobody has heard of yet.

Cars and drivers

A car at the airport, a driver for the day, a supercar for the weekend.

Villas and hotels

A house for August, a suite for three nights, the room with the view.

Yachts and jets

A boat for a day or a week, a flight that leaves when you do.

Events and nightlife

Seats at the sold-out final, a table at the club, the party you were not invited to yet.

The rest

A gift that has to arrive tomorrow, a doctor who speaks your language, a shop opened after hours.

A members club, not a call centre

The concierge comes with a circle.

Every member is verified one by one: founders, operators, collectors. The guide holds only places somebody from Albert has been to before they go in, and the ones that stop being good come out. Everything you do in the club earns points, and points turn into real gifts.

Asking the concierge for something in the Albert Club app

Cities

Where members ask for it.

The guide and the concierge follow members where they travel. The app shows every city that is open today.

Questions

What people ask before joining.

What is Albert Club?

A private members club for people who like to travel. Membership gives you a verified circle of members, a guide of places somebody from Albert has been to, a concierge for what you need, and points that turn into real rewards.

How does the concierge work?

You write your request in the app, the way you would say it. It goes to Albert Connect, the network of concierges and service professionals behind the club, and the concierge who can actually do it answers you in the app and confirms the details before anything is booked.

Which cities does it cover?

The guide and the concierge cover the cities members travel to, among them Paris, London, Dubai, Monaco, Saint-Tropez, Ibiza, Marbella, Nice, Cannes, Istanbul and Bangkok. The app shows every city that is open today.

How do I join?

Membership is asked for, and answered, in the app. Download Albert Club, tell us about yourself, and we come back to you. Every member is verified one by one.

How much does it cost?

Membership is a subscription taken in the app, with several levels depending on how much you want the concierge to do for you. The prices are shown in the app before you pay. What you book, a table, a car or a house, is quoted and agreed with you first.

Who are the concierges?

Professionals of the Albert Connect network, each approved by a person at Albert before they can answer a request.

The club lives in the app.

Membership is asked for, and answered, in it. Download Albert Club on the App Store or Google Play, tell us about yourself, and we come back to you.

Looking for one rare thing rather than a membership? A search mandate puts the search in writing, with a fee refunded in full if nothing is found.